Returns

Return Policy

 

14-Day Money-Back Guarantee for Non-Faulty Items

 

At Tattoo Art Supplies Co., we provide a comprehensive 14-day money-back guarantee for non-faulty items, starting from the date you receive your purchase (excluding any delivery fees). Items must be returned in their original, unused condition. We recommend using a trackable and insured return service, as we cannot assume responsibility until the package is signed for upon receipt.

 

Please ensure that items are sent back in appropriate outer packaging to avoid damage during transit. Any items returned in a condition unsuitable for resale will not be eligible for a refund, and a redelivery charge will be applied to return these items to you.

 

To initiate a return, please download and complete our Returns Form and contact our customer service team at 0214949822 or tattooartsuppliesco@gmail.com to inform us of your intent to return.

 

Damaged or Faulty Items Return Policy

 

If you happen to receive a damaged or faulty item, we are committed to offering a refund or replacement at no additional cost. Please contact our Returns Department within 14 days of receiving your order at 0214949822 or complete a Returns Form and email it to tatttooartsuppliesco@gmail.com If necessary, we will arrange a collection of the faulty or damaged item.

 

Terms and Conditions for Returning Damaged or Faulty Items:

 

Notification of the damage or fault must occur within 14 days of receipt.

We recommend sending all returns via an insured, trackable delivery service.

Products must be returned in the unused condition in which they were received, including the original box and packaging.

We may request images of the damage prior to authorizing a refund or replacement.

We may request the return of the goods before issuing a refund or replacement.

All returns must be accompanied by a completed Returns Form.

 

By making a purchase from Tattoo Art Supplies Co., you agree to adhere to our return policy as outlined 

SOMETHING WRONG? LET'S FIX IT

Have you found a problem with your order? Has something went astray between us and you? Fear not, fill out this form included and let's fix it togrther!

RETURNS FORM